Please start by checking the FAQs and guidance available in HelpCrunch or the Artist Portal, since many common questions are answered there.
If you still need help, or if something doesn’t seem right, please use the AI chatbot in the Artist Portal. That includes issues with portal access, agreements, collaborators, submissions, payments, or anything that appears incorrect or broken.
If you’re reporting a bug or portal issue, please use the feedback form. Before submitting, please double check that the issue isn’t being caused by missing information, an incomplete step, or a temporary browser issue.
The more detail you can share, the easier it is for our team to investigate and respond.
